Global Reporting Initiative (GRI) Index

See our Form 10-K.

Our sustainability reporting covers AT&T Inc., unless otherwise noted in the footnotes of our issue briefs. AT&T Inc. is referred to as “we,” “our” or “AT&T” throughout the report and this index.

The entities included in our sustainability reporting align with those included in our annual Form 10-K and quarterly financial reports, which cover all company-owned or -controlled operations. For specific data scopes, please see the footnotes in the individual issue briefs.

Period: Jan. 1–Dec. 31, 2023, aligned to our financial reporting
Publication date: August 2024
Frequency: Annual
Contact: Doug Magditch, Director - Corporate Responsibility; douglas.magditch@att.com

Relevant restatements are included in the footnotes of respective issue briefs.

External assurance was not sought for this GRI report as a whole. AT&T uses an external third-party organization to assure select environmental data. For our 2023 reporting, Environmental Resources Management (ERM) assured Scope 1, 2 and 3 (select categories) greenhouse gas emissions calculations.

We are a leading provider of telecommunications and technology services globally.
 
In December 2023, we announced plans to collaborate with Ericsson to lead the U.S. in commercial scale open radio access network (Open RAN) deployment to build a more robust ecosystem of network infrastructure providers and suppliers, fostering lower network costs, improved operational efficiencies and allowing for continued investment in our fast-growing broadband network. We plan for about 70% of our wireless network traffic to flow across open-capable platforms by late 2026, and to have fully integrated Open RAN sites operating starting in 2024. Beginning in 2025, we expect to scale this Open RAN environment throughout our wireless network in coordination with multiple suppliers.

For more information, see our Form 10-K and Responsible Supply Chain issue brief.

Total employees in global workforce: 151,322²
Men in global workforce: 106,519 (70.39%)
Women in global workforce: 44,795 (29.60%)
Undeclared in global workforce: 8 (0.01%)
Men in U.S. workforce: 89,149 (71.47%)
Women in U.S. workforce: 35,575 (28.52%)
Undeclared in US workforce: 7 (0.01%)

Total permanent (non-temporary) employees in global workforce: 150,375
Global permanent (non-temporary) – men: 105,647 (70.26%)
Global permanent (non-temporary) – women: 44,720 (29.74%)
Global permanent (non-temporary) – undeclared: 8 (0.01%)
U.S. permanent (non-temporary) – men: 88,335 (71.31%)
U.S. permanent (non-temporary) – women: 35,539 (28.69%)
U.S. permanent (non-temporary) – undeclared: 7 (0.01%)

Total permanent (non-temporary) full-time employees in global workforce: 148,839
Global full-time – men: 104,788 (70.40%)
Global full-time – women: 44,043 (29.59%)
Global full-time – undeclared: 8 (0.01%)
U.S. full-time – men: 87,526 (71.47%)
U.S. full-time – women: 24,930 (28.52%)

Total permanent (non-temporary) part-time employees in global workforce: 1,536
Global part-time – men: 859 (55.92%)
Global part-time – women: 677 (44.08%)
U.S. part-time – men: 809 (57.05%)
U.S. part-time – women: 609 (42.95%)

Total temporary employees in global workforce: 947
Global temporary – men: 872 (92.08%)
Global temporary – women: 75 (7.92%)
U.S. temporary – men: 814 (95.76%)
U.S. temporary – women: 36 (4.24%)

AT&T is not able to provide this data, as it is confidential.

See our Board of Directors website and our most recent Proxy Statement.

See our Corporate Governance website and our most recent Proxy Statement.

See our Corporate Governance website and our most recent Proxy Statement.

See the Sustainability section of our most recent Proxy Statement and Corporate Governance website, as well as our issue briefs for information on how our Board of Directors oversees company efforts relative to our most important Corporate Responsibility topics.

See our Corporate Responsibility Oversight page and the Sustainability section of our most recent Proxy Statement.

See the Sustainability section of our most recent Proxy Statement.

See our Corporate Governance Guidelines, Code of Ethics and most recent Proxy Statement.

See stockholder engagement information in our most recent Proxy Statement. AT&T is not able to provide further data as it is confidential.

See our Corporate Governance Guidelines.

See our most recent Proxy Statement and Corporate Governance Guidelines.

See our most recent Proxy Statement.

See our most recent Proxy Statement.

See our most recent Proxy Statement and Annual Report.

See the CEO letter in our 2023 Sustainability Summary.

See our Policies & Commitments page.

See our Policies & Commitments page and our issue briefs for more information on how we embed policy commitments for responsible business conduct in our business activities addressing our most important Corporate Responsibility issues.

See our issue briefs for more information on our managerial and programmatic approach to addressing our most important Corporate Responsibility issues. To evaluate the effectiveness of our remediation processes, we gathered employee feedback on some of our due diligence processes, including our hotlines, in 2023. 

See the Ethics & Integrity and Environment, Health & Safety Compliance issue briefs as well as the AT&T Code of Business Conduct.

See the AT&T Code of Business Conduct as well as our Ethics & Integrity and Environment, Health & Safety Compliance issue briefs. You may also reference additional issue briefs for information on responsible business conduct in our business activities addressing our most important Corporate Responsibility issues.

The total number and the monetary value of fines for instances of non-compliance with laws and regulations is confidential.

AT&T contributes to industry associations and coalitions, such as the United States Telecom Association, and other associations that advocate on matters of importance to the industry on behalf of their members. For more information on the memberships and coalitions we support, see our Political Engagement Report as well as our issue briefs .

See our Stakeholder Engagement page. 

See our Human Capital Management issue brief for information on employees covered by collective bargaining agreements. For employees not covered by collective bargaining agreements, the working conditions and terms of employment are not influenced by any other agreements.

See our Digital Divide issue brief for information on our commitment and work to support broadband affordability, access and adoption, which has wide-ranging economic and social benefits for communities.

See our Network Quality & Reliability, Community Engagement & Philanthropy and Digital Divide issue briefs.

See our United Nations Sustainable Development Goals Index.

See our Ethics & Integrity issue brief and our Code of Business Conduct.

For non-confidential information on our compliance process and Anti-Bribery/Anti-Corruption policy, see our Ethics & Integrity issue brief.

For non-confidential information on our compliance process and Anti-Bribery/Anti-Corruption policy, see our Ethics & Integrity issue brief.

AT&T is unable to provide this information, as it is confidential. For non-confidential information on our compliance process and Anti Bribery/Anti-Corruption policy, see our Ethics & Integrity issue brief.

For fiscal year 2023, AT&T had no material losses related to litigation or to non-appealable regulatory decisions involving anti-competitive behavior. AT&T is not able to provide further data, as it is confidential. For information on anti-competitive behavior, see our Ethics & Integrity issue brief and our Code of Business Conduct.

See our Energy Management issue brief. 

Total fuel consumption within the organization from non-renewable sources, in joules or multiples, and including fuel types used: 8,201,033 GJ. Fuel Types: Natural Gas, Fuel Oil #1, Fuel Oil #2, Diesel, Propane/LNG, Gasoline, CNG, Methanol, Kerosene, Jet Fuel

Total fuel consumption within the organization from renewable sources, in joules or multiples, and including fuel types used: 522,818 GJ. Fuel Types: Ethanol, Renewable Diesel, Renewable Methanol

In joules, watt-hours or multiples, the total:

Electricity consumption: 45,991,315 GJ
Heating consumption: N/A
Cooling consumption: 25,333 GJ
Steam consumption: 119,651 GJ
Note: Data includes purchased/consumed energy as well as non-fuel self-generated energy (owned solar). 

Energy sold (including electricity, heating, cooling and steam sold) is not applicable. AT&T’s large-scale renewable projects are settled in the energy marketplace and not factored into section 302-1.

Total energy consumption within the organization, in joules or multiples: 55 million GJ

Standards, methodologies, assumptions and/or calculation tools used: Consumption values are generally tracked using inventory management systems and/or other documented estimation methodology (e.g., fleet records, generator runtime, etc.).

Source of the conversion factors used: Conversion factors are based on published criteria such as U.S. Environmental Protection Agency's Thermal Energy Conversions Technical Reference to convert from native unit of measure (gallons or MMBtu) to MWh, and then from MWh to GJ (x * 3.600).  

AT&T does not currently track this information and is working to build the infrastructure and quality controls needed to monitor this data going forward.  

Energy intensity ratio for the organization: 44.7 MWh electricity / thousand subscribers

Organization-specific metric (the denominator) chosen to calculate the ratio: Thousand subscribers

Types of energy included in the intensity ratio; whether fuel, electricity, heating, cooling, steam or all: Electricity consumption in MWh

Whether the ratio uses energy consumption within the organization, outside of it or both: Within the organization

Amount of reductions in energy consumption achieved as a direct result of conservation and efficiency initiatives, in joules or multiples: 1,706,998 GJ

Types of energy included in the reductions; whether fuel, electricity, heating, cooling, steam or all: Electrical energy

Basis for calculating reductions in energy consumption, such as base year or baseline, including the rationale for choosing it: Annual electrical energy savings from historical consumption as baselined for each individual energy efficiency or conservation project.

Standards, methodologies, assumptions and/or calculation tools used: Consumption values are generally tracked using inventory management systems and/or other documented estimation methodology (e.g., fleet records, generator runtime, etc.). All reporting is in line with the GHG Protocol and completed with the approach and methodologies applied in previous years, with updates as needed to ensure methodologies remain current.

AT&T does not track this data, but we expect our device manufacturers to align with best-in-class energy efficiency practices. This alignment includes analyzing the life cycle performance of their devices to estimate energy impacts, incorporating or further developing energy management features on their devices, and establishing energy efficiency goals. Since 2015, AT&T has worked with other companies and industry associations to improve the energy efficiency of internet modems, routers and other in-home equipment through the Small Network Equipment Voluntary Agreement. Under the voluntary agreement, the average weighted power of each category of new small network equipment relative to broadband speed delivered has decreased by up to 87% and has declined every year since 2015, according to the group’s Annual Report. 

See our Climate Change & Greenhouse Gas Emissions issue brief.

Gross direct (Scope 1) GHG emissions in metric tons of CO₂ equivalent: 643,346 MT CO₂e.

Gases included in the calculation: CO₂, CH₄, N₂O, HFCs, HCFCs and CFCs

Biogenic CO₂ emissions in metric tons of CO₂ equivalent: 25,541 MT CO₂e

Base year for the calculation: 2015

Rationale for choosing the base year: Consistent with baseline SBTi-approved from Science-based Targets.

Emissions in the base year: 1,134,340 MT CO₂e

Source of the emission factors and the global warming potential (GWP) rates used: The Climate Registry 2023 Default Emission Factors, Location-Based: USEPA eGRID2022 Year 2022 (released 01/30/2024), Market-Based: 2023 Green-e^® Residual Mix Emission Rates (2021 Data, released April 2023), IEA CO₂ Emissions from Electricity Generation, OECD/IEA, Paris, 2023, DESNZ/DEFRA Conversion factors for Company Reporting Version 1.1 (2023), European Residual Mixes 2022 (Published June 1, 2023); Association of Issuing Bodies, United Kingdom Department for Energy Security and Net Zero (DESNZ): Greenhouse gas reporting: conversion factors 2023 (June 2023; see file for advanced users, tab Refrigerant and other), IPCC Sixth Assessment Report (AR6)

Consolidation approach for emissions: Operational control

Standards, methodologies, assumptions and/or calculation tools used: Calculations are based on published criteria, such as emission factors and GWP values. Consumption is generally tracked using inventory management systems and/or other documented estimation methodology (e.g., fleet records, generator runtime, etc.). All reporting is in line with the GHG Protocol and completed with the approach and methodologies applied in previous years, with updates as needed to ensure methodologies remain current. ENGIE Impact’s emission factor library is the primary tool for emissions calculations. Scope 1, 2, and 3 calculations are aggregated using Power Query. 

Gross location-based energy indirect (Scope 2) GHG emissions in metric tons of CO₂e: 4,816,513 MT CO₂e

Gross market-based energy indirect (Scope 2) GHG emissions in metric tons of CO₂e: 3,585,008 MT CO₂e

Gases included in the calculation: CO₂, CH₄, N₂O

Base year for the calculation: 2015

Rationale for choosing the base year: Consistent with baseline SBTi-approved from Science-based Targets.

Emissions in the base year: 7,694,918 MT CO₂e (Location-based)

Context for any significant changes in emissions that triggered recalculations of base year emissions: Approval of Science-based Targets.

Source of the emission factors and the global warming potential (GWP) rates used: USEPA eGRID2022 (Domestic), IEA CO₂ Emissions from Electricity Generation, OECD/IEA, Paris, 2023, DESNZ/DEFRA Conversion factors for Company Reporting Version 1.1 (2023), ENGIE Impact database of supplier/utility emission factors (Domestic), Association of Issuing Bodies – European Residual Mixes 2022 (CRE International), 2023 Green-e® Residual Mix Emissions Rates (Domestic), EPA Center for Corporate Climate Leadership (CCCL) Emission Factors for Greenhouse Gas Inventories (2024) - Table 7, U.S. Energy Information Administration Form EIA-1605 (2010), IPCC Sixth Assessment Report (AR6)

Consolidation approach for emissions: Operational control

Standards, methodologies, assumptions and/or calculation tools used: Calculations are based on published criteria, such as emission factors and GWP values. Consumption is generally tracked using inventory management systems and/or other documented estimation methodology (e.g., fleet records, generator runtime, etc.). All reporting is in line with the GHG Protocol and completed with the approach and methodologies applied in previous years, with updates as needed to ensure methodologies remain current. ENGIE Impact’s emission factor library is the primary tool for emissions calculations. Scope 1, 2, and 3 calculations are aggregated using Power Query.

Gross other indirect (Scope 3) GHG emissions in metric tons of CO₂e: 11,004,731 MT CO₂e

Note that we expanded our Scope 3 reporting categories to include category 15 (investments). 2022 Scope 3 emissions data, available in our Climate Change & Greenhouse Gas Emissions issue brief, has been recast to reflect this expansion.

Gases included in the calculation: CO₂, CH₄, N₂O

Biogenic CO₂ emissions in metric tons of CO₂e: 2,138.6 MT CO₂e

Other indirect (Scope 3) GHG emissions categories and activities included in the calculation: 1) Purchased Goods & Services, 2) Capital Goods, 3) Fuel & Energy Related Activities, 4) Upstream Transportation & Distribution, 5) Waste Generated in Operations, 6) Business Travel, 7) Employee Commuting, 11) Use of Sold Products, 13) Downstream Leased Assets, and 15) Investments

Base year for the calculation: 2015

Rationale for choosing the base year: Consistent with Scope 1 and Scope 2 baseline

Emissions in the base year: 16,933,543 MT CO₂e

Source of the emission factors and the global warming potential (GWP) rates used: U.S. EPA Environmentally-Extended Input-Output (USEEIO) emission factor database, v1.2, 2022 (adjusted for inflation to 2023), CDP supplier-specific self-reported emissions factors, IEA CO₂ Emissions from Electricity Generation, OECD/IEA, Paris, 2023 (IEA Fuel Cycle WTT, Adjustment for T&D losses induced emissions), DESNZ/DEFRA Conversion factors for Company Reporting Version 1.1 (2023) (WTT – Fuels), EPA Center for Corporate Climate Leadership (CCCL) Emission Factors for Greenhouse Gas Inventories (February 2024), 2023 Climate Registry Default Emission Factors (May 2023), USEPA eGRID 2022 (released 1/30/24), 2023 IEA Electricity T&D Losses (2021 Data), IPCC Sixth Assessment Report (AR6)

Consolidation approach for emissions: Operational control

Standards, methodologies, assumptions and/or calculation tools used: Calculations are based on published criteria, such as emission factors and GWP values. Consumption is generally tracked using inventory management systems and/or other documented estimation methodology (e.g., fleet records, generator runtime, etc.). All reporting is in line with the GHG Protocol and completed with the approach and methodologies applied in previous years, with updates as needed to ensure methodologies remain current. ENGIE Impact’s emission factor library is the primary tool for emissions calculations. Scope 1, 2, and 3 calculations are aggregated using Power Query.

GHG emissions intensity ratio for the organization: 14.79 MT CO₂e/thousand subscribers (Market based)

Organization-specific metric (the denominator) chosen to calculate the ratio: Thousand subscribers

Types of GHG emissions included in the intensity ratio; whether direct (Scope 1), energy indirect (Scope 2) and/or other indirect (Scope 3): Scope 1 and market-based Scope 2 gross emissions

Gases included in the calculation: CO₂, CH₄, N₂O, HFCs, HCFCs and CFCs

GHG emissions reduced as a direct result of reduction initiatives, in metric tons of CO₂e: 176,714 MT CO₂e

Gases included in the calculation: CO₂, CH₄, N₂O, HFCs, HCFCs and CFCs

Base year or baseline, including the rationale for choosing it: 2022, to highlight year-over-year annualized reductions.

Scopes in which reductions took place; whether direct (Scope 1), energy indirect (Scope 2) and/or other indirect (Scope 3): Scope 1 and Scope 2

Standards, methodologies, assumptions and/or calculation tools used: Applied eGRID 2022 and IPCC AR6 GWP values to annualized emissions savings from 2023 completed energy reductions activities using non-baseload eGRID emission factors.

Production, imports and exports of ODS: 44,928 MT CO₂e 

Substances included in the calculation: R-11, R-12, R-22, R-123, R-134a

Source of emissions factors used: United Kingdom Department for Energy Security and Net Zero (DESNZ): Greenhouse gas reporting: conversion factors 2023 (June 2023; see file for advanced users, tab Refrigerant and other).

Standards, methodologies, assumptions and/or calculation tools used:

• U.S. EPA: Greenhouse Gas Inventory Guidance Direct Fugitive Emissions from Refrigeration, Air Conditioning, Fire Suppression, and Industrial Gases (Nov 2014; see Table 3) 2006 IPCC Guidelines for National Greenhouse Gas Inventories
• The Climate Registry (TCR): Default Emission Factors (May 2022; see Table 4.1) IPCC, 2019 Refinement to the 2006 IPCC Guidelines for National Greenhouse Gas Inventories (2019), Volume 3: Industrial Processes and Product Use, Table 7.9

AT&T does not disclose this information.

See our Inclusion issue brief and the AT&T Diversity, Equity & Inclusion website.

Below is data on the age diversity of our employees. For other employee diversity data and information, see our Inclusion issue brief and the AT&T Diversity, Equity & Inclusion website.

Percent <30 years old: 13.69%
Percent 30–50 years old: 53.19%
Percent >50 years old: 33.12%

For Board of Directors information, see director tenure and diversity information in our most recent Proxy Statement.

AT&T considers this information confidential and does not report this ratio. For information on our commitment to pay equity, see our Inclusion issue brief.

See our Privacy issue brief and the AT&T Privacy Center.

We work hard to protect and safeguard the privacy of consumer and employee information. But like all companies, we are faced with attempts to gain unauthorized access to our customers’ or employees’ data. The details associated with any such events are confidential. For more information on data protection and security, see the AT&T Privacy Center and our Privacy issue brief.

See our Network & Data Security issue brief.

See our Network & Data Security and Network Quality & Reliability issue briefs as well as the AT&T Business: Cybersecurity website.

See our Network Quality & Reliability issue brief.

See our Network Quality & Reliability issue brief.

See our Network Quality & Reliability and Community Engagement & Philanthropy issue briefs.

See our Network Quality & Reliability and Community Engagement & Philanthropy issue briefs.